The AutoPlay Window Pops Up and Closes Right Away When Media is Inserted

I recently ran into an issue where a user would insert an SD card, CD, or other removable media and then the AutoPlay (note this is different from, though related to, AutoRun) dialog window pops up briefly for a split second and then closes itself automatically. At first I though the ESC key or something was stuck down, but that wasn't the case this time. In addition, it would even automatically exit the AutoPlay control panel window as soon as that opens.


It turns out that there are a number of software programs that could conflict with Windows AutoPlay. Examples include some virtualizing software and even some CD burning/CD writing software. In our case, it turned out to be an issue with a Motorola phone driver, of all things, that was loaded in the system (Motorola MotoHelper Driver). If that fits what is happening to you, you would want to uninstall the driver from the Programs and Features control panel.

Tag: microsoft windows microsoft autoplay autorun

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Anonymous User

Thursday, April 07 2011 @ 12:41 AM EDT
I have been trying to fix this for a couple of days now. I never thought it would have been the Motorola driver helper thing. Thanks


Monday, October 31 2011 @ 01:42 AM EDT
Thank you! this was exactly the symptom I was having and removing the motorola driver totally fixed it. This was driving me insane!

Anonymous User

Monday, October 31 2011 @ 01:52 PM EDT
I fixed this after trying everything for a few days by preventing the HP Digital Imaging Monitor from loading. I'm using Windows XP SP3. I went to Start->All Programs->Startup and deleted HP Digital Imaging Monitor. Now the Autoplay menu comes up when inserting the SD card and STAYS up.


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Monday, April 20 2015 @ 01:57 AM EDT
At first I though the ESC key or something was stuck down, but that wasn't the case this time. buy soundcloud likes

Anonymous User

Monday, September 14 2015 @ 02:27 PM EDT
What is that average that you put in lately? Do we have to inference? If it's a hardware that you stop in recently, it needs a driver. obtain it from the hardware manufacturer website. gearbest promo

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