No horror stories lately, but here's a conversation I had with a user that I just had to share.
Her: My Mac in the apartment gets e-mail but I cannot surf the Internet.
Me: What does it do when you try to browse the Web?
Her: Well, I think the HTTP part works, but not the WWW part.
Me: OK. Well, bring it in and I can take a look at the configuration.
I just hate it when that WWW guy is not cooperating!